Privacy Statement

EV-Optimizer takes your privacy very seriously and shall handle your personal data with the utmost security and care. In this Privacy Statement you will learn how we handle your data as well as learn about your rights concerning our processing of your data. We advise that you read this Privacy Statement thoroughly. Should you have any questions or remarks, please contact us at support@ev-optimizer.uk.

Who is EV-Optimizer?

EV-Optimizer is the besloten vennootschap EV-Optimizer, with registered office at (1327 EB) Almere listed at the Traderegister of the Dutch Chamber of Commerce under 72390891. EV-Optimizer is as the controller ultimately responsible with regard to the processing of your personal data. EV-Optimizer has appointed a data protection officer. You may contact Meindert Romkes at meindert.romkes@ev-optimizer.uk.
 

How does EV-Optimizer use your personal data?

Underneath you will find an overview of the purposes for the processing of your personal data. You will also find a specification of which data EV-Optimizer uses for that specific purpose, the legal justification, and the amount of time EV-Optimizer keeps this data. For clarity’s sake, we have categorised the purposes.
 

Services, customer management and financial administration

Purpose: Financial administration
Information: Company name, Billing address, Bank details, Outstanding balance
Legal basis: Legal obligation
Storage period: As long as necessary for this purpose
 
Purpose: Invoicing
Information: Company name, Billing address, Bank details, Outstanding balance
Legal basis: Legal obligation
Storage period: As long as necessary for this purpose
 
Purpose: Order Management
Information: Home address, Delivery address, Billing address, Email, Phone number, Payment information, Account number, Order Number, Complaint content, COC number, VAT number, Customer number
Legal basis: Necessary for the performance of a contract
Storage period: As long as necessary for this purpose
 
Purpose: Handling complaints about the product
Information: Home address, Delivery address, Billing address, Email, Phone number, Payment information, Account number, Order Number, Complaint content, COC number, VAT number, Customer number.
Legal basis: Necessary for the performance of a contract
Storage period: As long as necessary for this purpose
 
Purpose: Handling complaints about the service
Information: Home address, Email, Customer file data, Data necessary to provide the service, Data generated by the service
Legal basis: Necessary for the performance of a contract
Storage period: Maximum 2 years
 
Purpose: CRM
Information: Name, Username, Email, Location, Order history, Phone number
Legal basis: Legitimate interests
Importance: Commercial interests
Storage period: As long as necessary for this purpose
 
Purpose: Job application
Information: Name, Username, Email, Location, Order history, Phone number
Legal basis: Legitimate interests
Importance: Commercial interests
Storage period: As long as necessary for this purpose
 

Marketing

Purpose: Direct marketing
Information: Name, Home address, Email, Phone number, Interest in a product, User ID,
Order history, Billing address Legitimate interests
Legal basis: Legitimate interests
Interest concerned: Commercial interests
Storage period: Maximum 2 years
 
Purpose: Newsletter
Information: Name, Home address, Email, Phone number, Interest in a product, User ID, Order history, Billing address Legitimate interests.
Legal basis: Legitimate interests
Interest concerned: Commercial interests
Storage period: Maximum 2 years
 
Purpose: Social media marketing
Information: Name, Home address, Email, Phone number, Interest in a product, User ID, Order history, Billing address Legitimate interests
Legal basis: Legitimate interests
Interest concerned: Commercial interests
Storage period: Maximum 2 years
 
Purpose: Loyalty program
Information: Name, Home address, Email, Phone number, Interest in a product, User ID, Order history, Billing address Legitimate interests
Legal basis: Legitimate interests
Interest concerned: Commercial interests
Storage period: Maximum 2 years
 

Website

Purpose: Website analytics
Information: Location
Legal basis: Legitimate interests
Interest concerned: Commercial interests
Storage period: Maximum 2 years
 
Purpose: Account
Information: Name, Address, Email, Username, Password, User ID
Legal basis: Necessary for the performance of a contract
Storage period: As long as necessary for this purpose
 

Security and fraud prevention

Purpose: ID verification
Information: Phone number, Financial equity, Credit score, Professional activities, Agreements and settlements, IBAN number, Name, Address
Legal basis: Legitimate interests
Interest concerned: Commercial interests
Storage period: Maximum 1 year
 
Purpose: Credit check
Information: Phone number, Financial equity, Credit score, Professional activities, Agreements and settlements, IBAN number, Name, Address
Legal basis: Legitimate interests
Interest concerned: Commercial interests
Storage period: Maximum 1 year
 

Research and Development

Purpose: Market research
Information: Habits, Lifestyle, Home address, Email, Phone number
Legal basis: Legitimate interests
Interest concerned: Commercial interests
Storage period: As long as necessary for this purpose
 
Click here to download the Privacy Statement in PDF.